Cookie Policy

What’s a cookie?

A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Cookies are used by nearly all websites and do not harm your system.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. By not blocking cookies and continuing to browse you are authorising the use of cookies. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

How do we use cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.

Cookies are either:

  • Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
  • Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.

Cookies can also be categorised as follows:

  • Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
  • Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
  • Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

Cookies that we use:

Cookie NameType of CookieCookie Details and Purpose
__cfduidEssentialCloudFlare. The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.
__stripe_midEssentialSession cookie for Stripe for students purchasing access to Labster using their credit card. No credit card information is stored.
__stripe_sidEssentialSession cookie for Stripe for students purchasing access to Labster using their credit card. No credit card information is stored.
_dd_sEssentialDataDog cookie used to provide web performance analytics.
dc_gtm_UA-25584366-11EssentialGoogle Tag Manager tracking cookie
_gat_mainTrackerEssentialGoogle Analytics tracking cookie
_gat_apiTrackerEssentialGoogle Analytics API tracking cookie
_hjAbsoluteSessionInProgressEssentialThe cookie is set so Hotjar can track the beginning of the user’s journey for a total session count. It does not contain any identifiable information.
_hjidEssentialHotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
AWSALBEssentialThe Amazong Web Services cookie allows us to deliver the service seamlessly from multiple services using a load balancer, so the cookie simply records which server cluster is serving you.
AWSALBCORSEssentialFor continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB). See https://forums.aws.amazon.com/ann.jspa?annID=7413 for further information.
bcookieEssentialBrowser ID cookie for Share buttons and ad tags
BizoIDEssentialLinkedIn Ad analytics
bscookieEssentialSecure browser ID cookie
csrftokenEssentialThis cookie is associated with the Django web development platform for Python. It is designed to help protect a site against at particular type of software attack on web forms.
elementorEssentialThe local storage elementor cookie is used for the popups to enable the Advanced targeting.
lpv<accountid>EssentialThis LPV cookie is set to keep Pardot from tracking multiple page views on a single asset over a 30-minute session. For example, if a visitor reloads a landing page several times over a 30-minute period, this cookie keeps each reload from being tracked as a page view.
Facebook PixelAdvertisingYou can find always up-to-date information about the Facebook Pixel cookie here: https://developers.facebook.com/docs/privacy/
_fbpAdvertisingUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
Google AdsenseAdvertisingAdSense uses cookies to improve advertising. Some common applications are to target advertising based on what’s relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen.
_uetsidAdvertisingThis cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.
li_sugrAdvertisingThese cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
lisscAdvertisingUsed by the social networking service, LinkedIn, for tracking the use of embedded services.
Google AnalyticsAnalyticsThe Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.
JSESSIONIDEssentialJSESSIONID is a cookie in J2EE web application which is used in session tracking. Since HTTP is a stateless protocol, we need to use any session to remember state. JSESSIONID cookie is created by web container and send along with response to client.
intercom-id-[app_id]EssentialAnonymous visitor identifier cookie. As people visit your site they get this cookie.
intercom-session-[app_id]EssentialIdentifier for each unique browser session. This session cookie is refreshed on each sucessful logged-in ping, extending it to 1 week from that moment. The user can access their conversations and have data communicated on logged out pages for 1 week, as long as the session isn’t intentionally terminated with ‘Intercom (‘shutdown’);, which usually happens on logout.
langEssentialLanguage Cookie
lidcEssentialLinkedIn cookie used for routing
metrics_tokenEssentialThese cookies are used by Twitter to provide embedded content that is displayed in the site.
MRAnalyticsThis is a Microsoft MSN 1st party cookie which we use to measure the use of the website for internal analytics.
MR2AnalyticsPending
MUIDAdvertisingThis cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
MUID BAdvertisingThis cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
NIDAdvertisingThis cookie is set by DoubleClick (which is owned by Google) to help build a profile of your interests and show you relevant ads on other sites.
nsrEssentialStripe cookie Purpose – Stripe are a payment processing service that process all payments for orders via the website.
pardotAdvertisingCookie name associated with services from marketing automation and lead generation platform Pardot.
sessionidEssentialA session ID is a unique number that a Web site’s server assigns a specific user for the duration of that user’s visit (session). The session ID can be stored as a cookie, form field, or URL (Uniform Resource Locator). Some Web servers generate session IDs by simply incrementing static numbers.
SERVERIDEssentialUsually used for load balancing. Identifies the server that delivered the last page to the browser. Associated with the HAProxy Load Balancer software.
tfw_expEssentialUsed to support Twitter share functionality.
UIDEssentialThis cookie provides a uniquely assigned, machine-generated user ID and gathers data about activity on the website.
UIDREssentialThis cookie is set to measure the number and behavior of website visitors coming and going. It helps the website send out surveys to better understand user preferences.
userSettingsEssentialThis cookie records some of your user preferences between visits to the site.
UserMatchHistoryAdvertisingLinkedIn ads cookie
vuidEssentialVimeo cookie collects data on the user’s visits to the website, such as which pages have been read.
visitor_id_COOKIEHASHAdvertisingThis is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years.
labsterwp_sec_COOKIEHASHFunctionalityThe cookie indicates when the user has logged on securely (WordPress).
wordpress_logged_in_[hasg]FunctionalityWordPress.org cookie which indicates when you’re logged in, and who you are, for most interface use.
wordpress_sec_[hash]FunctionalityCookie is placed by WordPress to provide protection against hackers, store account details.
labsterwp_logged_in_COOKIEHASHFunctionalityThe cookie indicates when the user has logged on (WordPress).
YoutubeFunctionalityMore info here: https://policies.google.com/technologies/cookies?hl=en
sessionstack-identified-id-[ID]FunctionalityOnce the user is identified we remove the sessionstack-session-id-[ID] cookie and set this one
sessionstack-anonymous-[ID]FunctionalityWe use this cookie then the user is not identified e.g. you have called SessionStack.identify yet or at all
sessionstack-session-id-[ID]FunctionalityThis is how we know that this is the same session, if a user refreshes, or go to another page, or just close the window and opens it again in no more than 30 seconds.
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