Accessibility
Labster is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our Customer Support team at customer.support@labster.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
Our team at Labster is committed to providing educational material that engages and benefits all learners, including those with disabilities. We prioritize universal design when planning development of all new simulations, images, animations and storylines. This framework has guided us to develop flexible learning environments and material that accommodate the vast range of individual learning differences amongst the millions of students we reach.
Labster follows accessibility-aware guidelines for new product initiatives, prioritizes quality assurance and user testing at each step of development, and regularly updates and improves our released products to meet new accessibility guidelines.
We are happy to provide engaging and accessible content to students with visual, hearing, cognitive or motor impairment.
View our 2024 VPAT (Updated January 2025)
In addition to receiving enthusiastic feedback from our user testing with students with disabilities, our simulations have been externally reviewed by a third party evaluator and we are proud to be a leader in accessible virtual science laboratories. Read more about Labster's approach to accessibility in immersive learning experiences.
Accessibility is a top priority for Labster. We have developed many new features to cover all aspects of the WCAG 2.1 Level AA standards. As of Winter 2024, over 160 of our most popular simulations are accessible using keyboard navigation and screen reader. Additionally, every new simulation that is released will be made accessible as it is launched or shortly thereafter. You can see which simulations are available in Accessibility Mode by logging in to Labster's platform and using the "Accessibility Mode" filter.
Please see our instructions on “How to Open and Play a Simulation in Accessibility Mode“.
To request accessibility-related assistance or to report accessibility problems, please contact your Labster representative or Support Team. Or, please email our Customer Support team at customer.support@labster.com with “Disabled Access” in the subject line and provide a description of the specific issue you are having.