Who did faculty members turn to for support when Zoom suddenly became the de facto medium for teaching? At the 23 universities within the Cal State system, it was the members of the Academic Technology Services department. They worked overtime to train faculty members in how to bring their labs, lectures, and assessments online. So how did these academic technologists do it? And what will happen to their digital learning initiatives when in-person classes safely resume? In this episode, you’ll hear from two guests who have the answers: Dr. Leslie Kennedy, senior director of Academic Technology Services at The California State University in the Office of the Chancellor, and Shaidy Ruiz, Communications Analyst in the Department of Academic Technology Services.
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